Rheem Compact Heat Pump Pool Heaters Installation Manual Page 12

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Is airflow through the unit being obstructed?
Restrictions such as shrubbery, tall grass, dirty
coils, or any other obstruction to airflow will reduce
p
erformance.
Is the pool blanket/cover being used?
Unblanketed pools can lose up to 10°F (5.5°C) per
night compared to 4°F (2.2°C) or fewer when a
blanket is used. Without a blanket, the total heat
gained during the day can be lost overnight.
Are rapid heat losses occurring in some other way,
such as high wind, spillage, rainfall, flow through
solar panels at night, or a high water table?
B. UNIT IS NOT RUNNING
Is the temperature display ON? If not, the circuit
breaker may be shut OFF or tripped. Reset the
breaker by switching it OFF, and then back ON.
Verify that the breaker is set and operating
properly before calling for service.
Is the thermostat setting and the Pool/Spa setting
correct? Verify that the temperature has been
properly set on the thermostat, and that it is high-
er than the current water temperature.
Have you waited approximately 5 minutes for the
time delay? After the unit has been running and
then shut OFF for any reason, there is a delay
before operation can begin again.
Is the Heat Light ON? If not, then the thermostat
setting is not higher than the temperature of the
water. Raise the thermostat setting.
C. CONDENSATION SEEMS EXCESSIVE
Heat pump pool heaters can produce a large amount
of condensation (water) during operation. If you sus-
pect that the unit is leaking:
a. Use a pool chemistry test kit to confirm there is no
chlorine in the condensation. Or,
b. Shut the unit OFF and leave the filter pump run-
ning to see if the water stops dripping. If the water
stops dripping, the unit is not leaking.
Service Call Verification
T
he Service number is 800-260-2758 in the United
States. For units in Canada, call 800-268-6966.
Before you make a service call, first determine if the
problem is:
Warranty Service
Unit operation (power supply, water flow, or time
clock adjustment)
Power Supply
Verify that all circuit breakers are reset and work-
ing properly.
If the temperature display does not light, contact
the installing dealer, since it may be a power prob-
lem requiring an electrician.
Water Flow
Verify that the pool filter is clean to provide good
flow.
Verify that valves are properly positioned to allow
adequate water flow through the unit.
Time Clock Adjustment
Verify that the time clock is set to permit the unit to run
long enough to heat properly.
NOTE: The MANUFACTURER IS NOT RESPON-
SIBLE for these adjustments.
NOTE: The heat pump pool heater will not run when
the Remote position is selected on the Pool/Spa
selector switch and there is no remote control sys-
tem attached.
12
Installing a Remote Control
Device
Wiring
For a 2-wire control, use the TOTAL and COMMON
connections on the heat pump pool heater wiring
block.
For a 3-wire control, use the COMMON, SPA and
POOL connections on the heat pump pool heater
wiring block.
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