Rheem XP50T06PV42U0 Instruction Manual download pdf (Page 39)

Before You Call For Service

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call

for service.

This water heater incorporates a combustion shut off device that shuts the operation of the water heater

down if undesirable combustion conditions occur, such as the presence of flammable vapors or blockage of

the combustion air inlet openings. Please contact a Qualified Service Technician if this occurs.

CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or

other safety devices. Refer repairs to qualified service personnel.

Problem Possible Causes What To Do

Condensation

This usually happens when a new

water heater is lled for the rst

time.

 This is normal. After the water in the tank

warmsup, the condensation will disappear. If,

however, the condition persists, examine the

piping and ttings for possible leaks

Moisture from the products of

combustion condensing on the

tank surface.

 This is normal and will disappear in time.

Excessive condensation can cause main burner

outage

An undersized water heater will

cause condensation.

 Use a water heater size that meets the

requirements of your needs.

Yellow ame or

soot

Scale on top of the burner.

 Contact a qualied service technician to remove

scale.

Flue or Combustion air inlet

openings are restricted.

 Remove obstruction or debris from ue or com-

bustion air inlet openings on water heater jacket.

Not enough combustion or

ventilation air supplied to the

water heater location.

 Proper operation of the water heater requires

air for combustion and ventilation. See the

Combustion and Ventilation Air information in

the “Installing The Water Heater” section of this

manual.

Unable to light the

main burner

Air in gas line.

 Contact a qualied service technician to purge

the air from the gas line.

Blocked Exhaust.

 Contact a qualied service technician to evaluate

vent pipe for blockage

Pressure Switch.

 Make sure the pressure switch hose is not

"kinked".

Wire Connection not fully se-

cured.

 Contact a qualied service technician to conrm

wire connections.

Combustion Shut-off Device

tripped.

 Combustion shut-off device should be inspected

by a qualied service technician.

Gas Control Problem.

 Contact a qualied service technician.

Main burner does not

stay lit

Combustion Shutoff Device

Tripped.

 The combustion shutoff device should be

inspected by a qualied service technician.

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Rheem XP50T06PV42U0 Instruction Manual Page 39

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